Terms of Sale

1. Overview

CurePills247.com is a healthcare-focused digital platform operated by CurePills Healthcare Private Limited. The platform provides healthcare product discovery, prescription coordination, WhatsApp-based order assistance, healthcare listings, and affiliate healthcare support.

Orders and service requests submitted through the platform are processed subject to product availability, prescription validation, operational feasibility, and applicable healthcare regulations.

2. Order & Enquiry Process

CurePills247.com primarily operates through a WhatsApp-assisted support and enquiry model.

Users may:

• Submit medicine or healthcare product enquiries
• Upload prescriptions for assistance
• Request lab test coordination
• Enquire about healthcare products or services
• Connect with support representatives through WhatsApp

Submission of an enquiry does not guarantee order confirmation, product availability, pricing, or delivery.

3. Product Pricing & Availability

Product prices, offers, discounts, and availability displayed on the website are subject to change without prior notice.

• Product availability may vary by location
• Certain products may require valid prescriptions
• Offers and promotional pricing may be time-limited
• Displayed product images are for reference purposes only

CurePills247.com reserves the right to modify or discontinue products and offers at any time.

4. Prescription Medicines

Certain medicines and healthcare products may require users to submit a legally valid prescription issued by a licensed medical practitioner.

Users are responsible for ensuring:

• Prescriptions submitted are authentic and valid
• Healthcare information shared is accurate
• Medicines are purchased only for lawful personal use

CurePills247.com reserves the right to reject requests involving incomplete, suspicious, or invalid prescriptions.

5. Payment Terms

Payments for products or healthcare services may be processed through direct payment links, online transfers, UPI, cash on delivery (where available), or partner payment systems.

• Payment methods may vary depending on location and order type
• Users must provide accurate billing and contact information
• Orders may be delayed or cancelled due to failed payments

CurePills247.com does not store sensitive payment card details on its own servers.

6. Delivery & Fulfilment

Delivery timelines are estimates and may vary depending on:

• Location and service availability
• Prescription verification requirements
• Stock availability
• Operational or logistics conditions
• Third-party delivery partner performance

CurePills247.com shall not be held liable for delays caused by circumstances beyond reasonable operational control.

7. Order Cancellation

Orders or service requests may be cancelled:

• Before dispatch or processing confirmation
• If required products are unavailable
• If prescriptions are invalid or incomplete
• Due to pricing or technical errors
• For suspected misuse or fraudulent activity

Cancellation requests may be reviewed on a case-by-case basis.

8. Returns & Refunds

Returns and refunds are subject to applicable healthcare, hygiene, and product safety guidelines.

• Prescription medicines may not be returnable
• Opened or damaged healthcare products may not qualify for refunds
• Approved refunds may require verification and processing time

Users should review the separate Return Policy page for detailed return and refund guidelines.

9. Affiliate & Third-Party Sales

Some products, offers, or recommendations on CurePills247.com may redirect users to third-party websites or affiliate partners.

These may include:

• Amazon India
• Flipkart
• Tata 1mg
• PharmEasy
• Partner healthcare marketplaces

Purchases completed on third-party websites are governed by their respective policies, pricing, warranties, and customer support terms.

10. Limitation of Liability

CurePills247.com and CurePills Healthcare Private Limited shall not be liable for:

• Incorrect usage of medicines or healthcare products
• Delays caused by logistics or third-party providers
• Product manufacturer defects beyond our operational control
• Losses arising from inaccurate user information
• Technical errors, temporary downtime, or interrupted services

11. Changes to Terms of Sale

CurePills247.com reserves the right to update or modify these Terms of Sale at any time without prior notice. Continued use of the platform indicates acceptance of the revised terms.

12. Governing Law

These Terms of Sale shall be governed by the laws of India. Any disputes shall fall under the jurisdiction of courts located in New Delhi, India.

13. Contact Information

For order-related questions, payment concerns, or healthcare support enquiries, users may contact: